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E2E Passport - Overview - Ten Top Tips for New Users

Ten Top Tips for New Users

Here are ten essential pieces of advice and guidance to help you get the most from Passport Online/

1 You must login as an Adviser to create a learner Passport. Choose sensible login names and passwords for your learners. You can check learner logins using your Adviser login at any time or via Passport Manager.

2 Learner and Adviser (PA / Key Worker) then log in together to add / amend a Passport.

3 Colleagues in your organisation can open a Passport with one of your learners.

4 Please use the buttons and links on the page - NOT the browser Back and Forward buttons to move around Passport Online.

5 Bear in mind that a 60 minute timeout operates to protect data left unattended. Read the top of forms like Programme Plan and Review carefully.

6 Some tools (Views, Review, Activity Plan), keep a History. Once an instance of one of these activities has been saved, it can't be edited as it becomes an historical record. Use SAVE DRAFT to save a single Views, Review, Activity Plan between sessions.

7 Remember learner Passports can be transferred to you and by you to others. Passport data moves with the learner.

8 Connexions PAs become or can be nominated as Secondary Advisers. This allows them to work on a Passport with a learner and also to track their progress and add Notes.

9 An office hours helpline is available to deal with your queries. The number is 0191 645 4184.

10 Don't forget to LOGOUT. Closing the Browser (internet Explorer) window without logging out means Passport thinks you are still using the program and will send you warning messages. Logging-out is the computer equivalent of locking away confidential papers in a filing cabinet.